91.73% of applications handled via online public services

In the first quarter of 2024, the province's information system for solving administrative procedures provided 1,234 online public services, of which 89 are partially online, and 1,145 fully online. More than 36,600 applications were handled through online public services, accounting for 91.73% of the total, while the number of public services generating online records was 211 out of 262 services, equal to 80.53%.

Resident in Quyet Thang ward, Son La city scans the QR code to look up administrative procedures.

Continuing to concertedly implement measures to increase the rate of people and businesses using online public services, relevant units focus on supporting the log-in with electronic identification accounts on the provincial information system for solving administrative procedures; assisting the installation and use of digital certificates and signatures dedicated for administrative agencies; and  reviewing and addressing documents declared “overdue” on the National Public Service Portal.


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