“Friendly Administration” model launched in Bac Yen town

On the occasion of the 25th founding anniversary of Bac Yen town (September 7, 1999 - 2024), the People's Committee of Bac Yen town, Bac Yen district, launched the “Friendly Administration” model on September 7.

 

Delegates cut the ribbon to launch the “Friendly Administration” model in Bac Yen town.

The pilot model in Bac Yen town focuses on well implementing the following contents: "4 ‘xin’: xin chao (hello), xin loi (sorry), xin cam on (thank you), xin phep (asking for permission); “4 always: always smile, always be gentle, always listen, always help”; “5 don’t: don’t be bossy and cause difficulties or trouble, don’t be bureaucratic, emotionless and irresponsible, don’t involve in corruption, wastefulness, or group interests, don’t flatter or cheat, don’t take advantage of positions and power in performing duties"; "5 know: know how to listen to the people, know how to understand the people, know how to win the people’s trust, know how to apologize the people, and know how to thank the people."

Delegates visit the "Friendly Administration" model of Bac Yen town.

To implement the model, the People's Committee of Bac Yen town has arranged four qualified civil servants to work at the one-stop shop; established a team to guide people to use public services at levels 3 and 4; ensured available computers with internet connection, printers, scanners, free high-speed wifi devices to meet the four criteria of "faster, more economical, more reasonable, more friendly" in handling administrative procedures for organisations and individuals.

Comment

You have 500/500 characters left

Please enter 5 or more characters!!!

Maybe you are interested

Recent news

  • ' From paper to digital: SBV Region III modernises banking operations

    From paper to digital: SBV Region III modernises banking operations

    NEWS - POLITICS -
    Following the merger of the State Bank of Vietnam (SBV) branches in Son La, Dien Bien and Lai Chau provinces, SBV Region III now oversees a large area with a substantial workload. The branch has stepped up the use of digital technology in management and administration, gradually modernising its working environment, improving operational efficiency and meeting the demands of development in the digital era.
  • ' Moc Chau cooperatives link agriculture with tourism to drive growth

    Moc Chau cooperatives link agriculture with tourism to drive growth

    TOURISM -
    Leveraging favourable climate and soil conditions to develop agriculture and experiential tourism, cooperatives in Moc Chau ward have embraced new approaches, adopted science and technology, and forged value-chain production linkages. By combining clean agriculture with experiential tourism, they are increasing the value of agricultural products, raising members’ incomes and contributing to local economic development.
  • '2,000 disadvantaged students in Muoi Noi and Nam Lau receive gifts

    2,000 disadvantaged students in Muoi Noi and Nam Lau receive gifts

    SOCIETY -
    The Muoi Noi commune People’s Committee, in coordination with the provincial Department of Health, the Vietnam Children’s Fund, and Chubb Life Vietnam Co., Ltd., organised a programme to present gifts to disadvantaged children in Muoi Noi and Nam Lau communes on September 21 at the Bon Phang campus of Muoi Noi Primary School.
  • 'Workshop reviews climate-smart coffee farming model

    Workshop reviews climate-smart coffee farming model

    BUSINESS -
    The provincial Centre for Agricultural Extension and Digital Transformation, Binh Dien Fertilizer JSC, and the provincial Farmers’ Association jointly held a workshop in Binh Thuan commune on September 19 to review the results of the climate-smart coffee farming model for the 2025–2026 crop season. The event brought together 150 coffee growers from Binh Thuan and neighbouring communes.
  • 'To Hieu ward promotes use of online public services, digital utilities

    To Hieu ward promotes use of online public services, digital utilities

    SOCIETY -
    The People's Committee of To Hieu ward held a conference on September 19 at the Cultural House of residential area No. 22 to provide information, guidance and support on administrative procedures and introduce the Zalo Official Account integrated with artificial intelligence (AI) to grassroots-level officials, members of community digital transformation teams, and locals of residential areas No. 20, 22 and 23.
  • ' Son La students practise motorcycle, moped riding skills

    Son La students practise motorcycle, moped riding skills

    SOCIETY -
    The Traffic Police Division under the Son La provincial Department of Public Security, in coordination with the Chieng Sinh ward police, on September 19 organised a programme to raise awareness and provide safe motorcycle and moped riding skills to more than 1,200 students and teachers of Son La High School for the Gifted.
  • ' Survey evaluates post-merger commune-level government operations

    Survey evaluates post-merger commune-level government operations

    NEWS - POLITICS -
    A delegation from the provincial Delegation to the National Assembly (NA) led by its full-time deputy head Hoang Ngan Hoan, who is also member of the NA’s Committee for Public Petitions and Supervision, on September 17 conducted a survey in Muong La commune regarding the performance of local government operations following administrative mergers, organisational streamlining, and the implementation of the two-tier local government model.
  • 'Provincial leaders meet religious dignitaries, prestigious persons

    Provincial leaders meet religious dignitaries, prestigious persons

    NEWS - POLITICS -
    Vice Chairman of the provincial People's Committee Dang Ngoc Hau on September 18 presided over a meeting with religious dignitaries, officials, and influential figures from ethnic minority communities within Cluster No. 2. Attending the event was Cha A Cua, Deputy Secretary of the provincial Party Committee, President of the provincial Vietnam Fatherland Front Committee, and Head of the provincial Steering Committee for Religious Affairs.
  • 'Son La attracts investment to Moc Chau

    Son La attracts investment to Moc Chau

    NEWS - POLITICS -
    Nguyen Dinh Viet, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee, chaired a working session on September 18 with Ecopark Hai Duong Investment JSC and Hanoi-based Hoang Long Group to discuss proposed projects in Moc Chau ward.
  • 'Drill on prevention of mass gatherings, demonstrations causing public order disturbances held at Son La Hydropower Plant

    Drill on prevention of mass gatherings, demonstrations causing public order disturbances held at Son La Hydropower Plant

    SOCIETY -
    The Son La provincial Department of Public Security, in coordination with Son La Hydropower Company, on September 18 conducted a drill on the prevention of mass gatherings and demonstrations causing security and order disturbances at the Son La Hydropower Plant. The drill was attended by leaders of the department, the company and the People’s Committee of Muong Bu commune.
Load more